Frequently Asked Questions
Quick answers about ordering, delivery and payments.
Browse the shop, add products to your cart and proceed to checkout. You can check out as a guest or create an account to track your orders. You can also order via WhatsApp on +254 727 012 109.
Yes. We offer same-day delivery within Nairobi and delivery to all major towns in Kenya. See Shipping & Delivery for details.
Delivery is free on orders over KSh 3,000. For smaller orders, the delivery fee is shown at checkout before you pay.
The available payment methods, such as M-Pesa and card, are shown at checkout.
Yes. We source our products from trusted brands and suppliers.
Yes. Book a skin analysis or chat with us on WhatsApp and we'll recommend products for your skin type and goals.
Yes. Use code WELCOME5 at checkout for 5% off your first order.
Log in and go to My Account › Orders to see the status of your orders.
Still have a question? Contact us.
